Privacy policy

NOX OPERATES THIS STORE AND WEBSITE including all related information content features tools products and services in order to provide you the customer with a curated shopping experience the Services NOX is powered by Shopify which enables us to provide the Services to you This Privacy Policy describes how we collect use and disclose your personal information when you visit use or make a purchase or other transaction using the Services or otherwise communicate with us If there is a conflict between our Terms of Service and this Privacy Policy this Privacy Policy controls with respect to the collection processing and disclosure of your personal information

PLEASE READ THIS PRIVACY POLICY CAREFULLY by using and accessing any of the Services you acknowledge that you have read this Privacy Policy and understand the collection use and disclosure of your information as described in this Privacy Policy

PERSONAL INFORMATION WE COLLECT OR PROCESS
When we use the term personal information we are referring to information that identifies or can reasonably be linked to you or another person Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you We may collect or process the following categories of personal information including inferences drawn from this personal information depending on how you interact with the Services where you live and as permitted or required by applicable law

CONTACT DETAILS including your name address billing address shipping address phone number and email address
FINANCIAL INFORMATION including credit card debit card and financial account numbers payment card information transaction details form of payment and payment confirmation
ACCOUNT INFORMATION including your username password security questions preferences and settings
TRANSACTION INFORMATION including the items you view put in your cart add to your wishlist purchase return exchange or cancel and your past transactions
COMMUNICATIONS WITH US including any information you send us for example customer support inquiries
DEVICE INFORMATION including information about your device browser network connection IP address and other unique identifiers
USAGE INFORMATION including information about how and when you interact with or navigate the Services

PERSONAL INFORMATION SOURCES
We may collect personal information from the following sources
DIRECTLY FROM YOU when you create an account visit or use the Services communicate with us or provide us with your personal information
AUTOMATICALLY through the Services from your device when you use our products or visit our websites and through the use of cookies and similar technologies
FROM OUR SERVICE PROVIDERS when they enable certain technology or process your personal information on our behalf
FROM OUR PARTNERS OR THIRD PARTIES who help us deliver or improve our Services

HOW WE USE YOUR PERSONAL INFORMATION
Depending on how you interact with us or which of the Services you use we may use personal information for the following purposes.

Under the GDPR, if you are a resident of the European Economic Area (EEA), you have the following rights regarding your personal information: the right to access, the right to rectification, the right to erasure (the "right to be forgotten"), the right to restrict processing, the right to data portability, and the right to object to processing.

DATA TRANSFER As NOX is powered by Shopify, your personal information may be transferred to, stored, and processed outside of the EEA, including in Canada and the United States. We rely on Shopify’s internal safeguards and standard contractual clauses to protect your data during these transfers.

DATA RETENTION: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

PROVIDE TAILOR AND IMPROVE THE SERVICES we use your personal information to perform our contract with you process payments fulfill orders remember preferences send account notifications process purchases returns exchanges create and manage accounts arrange shipping facilitate returns enable reviews and create a customized shopping experience

MARKETING AND ADVERTISING we use your personal information to send marketing advertising and promotional communications by email text message or mail and to show you online ads for products or services You can opt out of marketing emails at any time using the unsubscribe link in our emails or by contacting us at noxhandcraft@gmail.com